Refund Policy

Tanchhuii - Refund Policy

Thank you for choosing Tanchhuii for your handloom saree purchase. Please read our refund policy carefully to understand your rights and responsibilities regarding refunds.

  1. Eligibility for Refund:

    • Refunds are applicable for unused and undamaged items.
    • To be eligible, you must initiate a return within [number] days of receiving the product.

  2. Return Process:

    • Contact our customer service team at [customer service email/phone] to initiate the return process.
    • Provide your order number, reason for the return, and any relevant details.
    • Once approved, you will receive instructions on how to return the item.

  3. Refund Processing:

    • Refunds will be processed within [number] business days of receiving the returned item.
    • The refund will be issued to the original payment method.

  4. Shipping Costs:

    • Original shipping costs are non-refundable.
    • Return shipping costs are the responsibility of the customer.

  5. Damaged or Defective Items:

    • If you receive a damaged or defective item, please contact us immediately.
    • Provide clear photos of the damaged or defective item for assessment.

  6. Refund Exceptions:

    • Customized or personalized items are not eligible for refunds.
    • Refunds will not be issued for items that show signs of use or damage.

  7. Cancellation Policy:

    • Orders can be canceled within [number] hours of purchase.
    • Contact our customer service team to request a cancellation.

  8. Contact Information:

    • For any refund-related queries, please contact us at +91 9919151956

At Tanchhuii, we strive to provide you with the finest handloom sarees. If you have any concerns or issues with your purchase, please reach out to us, and we will do our best to assist you.

Thank you for choosing Tanchhuii – where tradition meets contemporary elegance.